Internet issues

[Eabochy]

My TALKTALK fibre 150 keeps disconnecting from the internet but the light remains white. It’s very frustrating this is happening every 15-30 mins. 

I’ve done everything from switching it off from the main supply including the open reach. Any ideas on how to get this fixed just want my reliable wifi back. 

[Michelle-TalkTalk]

Good afternoon,

Can you please update your community profile to include your:

• Name
• Telephone number or Account number
• Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Thanks

Michelle