Is my router huawei dg8041w out of date

[Stobart312]

Please help

[Debbie-TalkTalk]

Hi @Stobart312 

Apologies for this.

I've ordered you a replacement router, please allow 24-48hrs for this to arrive.

Let us know how the connection/speed compares with the new router.

Thanks

Debbie

[ferguson]

OK, wait for the support team to pick this up, hopefully tomorrow. 

[Stobart312]

At times slows down

[Gliwmaeden2]

@Stobart312, these don't get firmware updates any more, and Talktalk no longer supplies them, so yes, it's not their preferred router for the job these days.

Please complete your community forum profile details for Talktalk staff to identify your account and look into this for you after the weekend. 

Go via your avatar; settings; add your Talktalk phone number or account number in Personal Information. Scroll down to find the SAVE CHANGES button. 

[ferguson]

Are you having problems with it?