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FIbre Support

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Loss of internet

Brian96
First Timer
Private Message TalkTalk
Message 3 of 3

Has anyone had a fix on the recent loss to internet connectivity? I had multiple drop outs yesterday and then finally a total loss. My router is trying to connect and my Lan light even goes green for approx 30sec. Checks done by agents didn't solve it. I have even tried a spare router with the same result. Now waiting for different team to sort out.

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2 REPLIES 2

Message 1 of 3

I have power light and Pon on constant. Lan will turn green for 30  secs as the router tries to sync.

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Chris-TalkTalk
Support Team
Staff
Private Message
Message 2 of 3

Hi Brian,


Which lights are currently on, on the ONT

Chris

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