My internet drooped in last 2 weeks

[taktakarefidiotes]

I have seen engineer in green cabinet after that my broadband dropped on router to 53Mb download.

When I checked on my talktalkt dashbord it was showing issue and you trying sort it out. after a week from reporting it you I see all is fixed. But speed stay same?!

Actual rate 53523 Kbps

Attainable Rate 79492 Kbps

Why I have been downgraded if I have had 72Mb year ago?!

[Chris-TalkTalk]

Hi taktakarefidiotes,

If you still need assistance please let us know

Chris

[Debbie-TalkTalk]

Hi

Do you still need help with this?

[Debbie-TalkTalk]

Hi

Please can you update your Community Profile to include your name and TalkTalk landline number, we can then take a look at this for you.

Thanks

Debbie

[Gliwmaeden2]

Add your Talktalk landline number  / account number in your community forum profile details for TT staff to identify your account, @taktakarefidiotes.

Go via your avatar/name; settings; Personal Information. SAVE CHANGES. 

Your thread is in the queue for attention. Staff reply during the day, Monday to Friday.