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on 29-09-2021 12:06 PM
My wifi connection disappeared this morning. I can connect to the router via a cable, but there's no wifi. When I check via the router hub the status is "disabled". I've tried resetting the router and restarting it but still no wifi. From looking at previous posts it appears this may be a faulty router. Any advice gratefully received.
on 30-09-2021 12:27 PM
Hi Bookmagpie
The replacement router is on its way, please allow 24-48hrs for this to arrive.
Let us know how the connection compares with this router.
Thanks
Debbie
on 30-09-2021 12:19 PM
Done!
on 30-09-2021 12:14 PM
Hi Bookmagpie
Please can you add your TalkTalk account number to the Private Notes section of your Community Profile.
Thanks
Debbie
on 30-09-2021 12:02 PM
Hi . I don't get my phone service from Talk talk. Is there another way to trace my account?
on 30-09-2021 07:39 AM
Hi Bookmagpie
I'm unable to locate any details, have you added the correct landline number to your Community Profile? (please don't post the number on this thread)
Thanks
Debbie
on 29-09-2021 03:44 PM
I've updated my phone number.
on 29-09-2021 02:52 PM
Hi
Can you add the home phone number to your 'Community Profile' so I can locate your account, I can then get a replacement router out to you.
Thanks
Karl.
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