The internet light on my Open Reach modem doesn't light up and I am getting persistent outages. I've reset the modem and the router but the problem has persisted throughout most of December. I've checked out local outages and none of them coincide with my issue. Cincidentally, an Open Reach engineer was doing some work over the road from us and he suggested getting you to send one of their engineers out to investigate the problem. I need this to be solved as I rely on the internet for work.
thanks
Graeme
