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FIbre Support

Get expert support with your Fibre connection.

Router HG633

Meaky
First Timer
Private Message TalkTalk
Message 6 of 6

When I press the WPS button, should there be a light showing in it or near to it?

I'm not sure whether or not it is working.

I was unable to connect to an extender. 

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5 REPLIES 5

Message 1 of 6

Hi Catherine66,

 

As advised, please can you create your own topic and we'd be happy to look into this for you.

 

Thanks

 

Michelle

 

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KeithFrench
Community Star
Private Message TalkTalk
Message 2 of 6

Hi @Catherine66 

 

Your post is on an old thread from about four months ago.

 

If you want help, you cannot use someone else's thread.

To get help, you must start your own thread. To create your own thread, go to the main page for the board in question & click the "Start a topic" button.

TalkTalk insists on one thread per problem per customer. Please note, TalkTalk makes the rules, not me.

Thanks.

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they? 

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Message 3 of 6

I have exactly the same problem, and the WPS is enabled as suggested above. I am trying to connect and UltraXtend device

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Michelle-TalkTalk
Support Team
Staff
Private Message
Message 4 of 6

Hi Meaky,

 

How are you getting on?

 

Thanks

 

Michelle

 

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KeithFrench
Community Star
Private Message TalkTalk
Message 5 of 6

There is no WPS light on this router. The first thing to do is to make sure that it is enabled. 

 

WPS if left enabled, can be a security risk. It is always best to keep it disabled until you want to connect something new & enable it for that period only.

 

To check this on the HG633 once logged in, go to:-

 

Home Network > Wireless Access > Wireless Network Protected Setup

 

Then make sure that it is both enabled & set to WPS by push button.

 

Which make/model of extender are you trying to use?

 

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they? 

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