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on 13-07-2025 12:47 PM
Hello, just wondered if I could get a replacement for my router seeing as the white light is no longer showing up.
on 14-07-2025 09:57 AM
I am trying to login to my router but it is saying that the username and PW are wrong even though I am copying what is on the back of the router.
on 14-07-2025 08:45 AM
Hi there @MarkHarrison, please do let us know once you have checked if the light has been disabled or not, thanks.
on 13-07-2025 03:57 PM
Hi @MarkHarrison
I first need you to check if the light has been disabled, as I mentioned in my previous post.
KeithI am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.TalkTalk support and Community Stars - Who are they?
on 13-07-2025 03:20 PM
The router is still working, and we have access to the internet, yes. I just wondered if it might be on it's way out as we've had it for a few years now. Thanks for the reply.
on 13-07-2025 01:07 PM
Is it working other than the light, is it turned off within the router's configuration? Log in to the router and go to:-
Dashboard > See internet settings > Manage advanced settings > TalkTalk Wi-Fi Hub > Device Info > Light Control
