Shambles

[Jbrake]

Supposed to have my internet fitted today, no one’s turned up, tried to call to get this sorted, can’t get through to a real person, tried to get into my account, it won’t let me log in, this is an absolute shambles of a start to a contract. When will I get my wifi? Lord knows because I can’t get in contact and no one’s bothered to contact me 

[Anonymous]

Morning,

Was the installation appointment an AM slot as this is usually 8-1? 

Can you please update your community profile to include your:

• Name
• Telephone number or Account number
• Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Thanks

Michelle