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FIbre Support

Get expert support with your Fibre connection.

The Internet doesn't work after 8 PM

Suprea
First Timer
Private Message TalkTalk

on ‎23-03-2024 09:45 PM - last edited on ‎25-03-2024 07:21 AM by

Private Message TalkTalk

Message 3 of 3

Hi since past 1 week, the wifi doesn't work and it keeps blinking the yellow light. We are really struggling and unable to stream or use phone. We have restarted the device but it is not working. We would be very grateful if you could help us.

 

REMOVED

 

Thank you 

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2 REPLIES 2

Debbie-TalkTalk
Support Team
Staff
Private Message
In response to Debbie-TalkTalk

on ‎26-03-2024 08:15 AM

Message 1 of 3

Hi Suprea

 

Do you still need help with this?

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Debbie-TalkTalk
Support Team
Staff
Private Message

on ‎25-03-2024 07:23 AM

Message 2 of 3

Hi Suprea

 

I'm sorry to hear this.

 

Just to confirm, does the connection drop and re connect or is there just no connection at all after 8pm?

 

Please can you log into My Account and check to see if HomeSafe/KidsSafe has been switched on?

Our latest Blog l Share your Ideas l Service Status l Help with your Service l Community Stars l Set your preferences




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