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FIbre Support

Get expert support with your Fibre connection.

Router WI Fi channel changes

Evobee61
Popular Poster
Private Message TalkTalk

on ‎24-03-2024 11:36 AM

Message 4 of 4

Hi my wi fi channel keeps changing randomly, I set it myself to for example channel 6 which seems stable and then the wi fi keeps dropping out and I check the channel has changed to 11 for example is there some setting I need to alter to stop this from happening? thanks.

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3 REPLIES 3

Debbie-TalkTalk
Support Team
Staff
Private Message
In response to Debbie-TalkTalk

on ‎26-03-2024 08:13 AM

Message 1 of 4

Hi @Evobee61 

 

How's the connection been since the WIFI optimisation was switched off?

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Debbie-TalkTalk
Support Team
Staff
Private Message

on ‎25-03-2024 06:51 AM

Message 2 of 4

Hi Evobee61

 

Apologies for this.

 

I've switched the WIFI optimisation off, please let us know how the connection compares.

 

Thanks

 

Debbie

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Divsec
Community Star
Private Message TalkTalk

on ‎24-03-2024 02:52 PM

Message 3 of 4

Hi @Evobee61 it's not a setting you can change but the staff here can help by disabling optimisation which often, doesn't optimise at all😞.

 

Bear in mind this setting sometimes reverts following a firmware upgrade and possibly a  full router reset. 

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