Get expert support with your Fibre connection.
on 24-03-2024 11:36 AM
Hi my wi fi channel keeps changing randomly, I set it myself to for example channel 6 which seems stable and then the wi fi keeps dropping out and I check the channel has changed to 11 for example is there some setting I need to alter to stop this from happening? thanks.
on 26-03-2024 08:13 AM
on 25-03-2024 06:51 AM
Hi Evobee61
Apologies for this.
I've switched the WIFI optimisation off, please let us know how the connection compares.
Thanks
Debbie
on 24-03-2024 02:52 PM
Hi @Evobee61 it's not a setting you can change but the staff here can help by disabling optimisation which often, doesn't optimise at all😞.
Bear in mind this setting sometimes reverts following a firmware upgrade and possibly a full router reset.