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FIbre Support

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WiFi signal keeps dropping

Altafica
First Timer
Private Message TalkTalk
Message 2 of 2

I have fibre 65. My WiFi keeps dropping out. This is xausing me to loose connection on my tablet. I sit 10ft away from router and still happens. Ring doorbell says connection low, that is 20ft away. And despite buying a booster to put in bedroom it still drops out. 

I've been on chat and have been told there are no issues numerous times, they have run through the process of checking the connection with me, told me my router should be clear of obstructions, it is. 

I have done everything and still keeps dropping. Starting to getting to the stage of changing providers. I've only got a small house so surley it should work.

Anybody got some advice? Please no technical answers plain English.

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1 REPLY 1

Michelle-TalkTalk
Support Team
Staff
Private Message
Message 1 of 2

Morning,

 

Can you please update your community profile to include your:

 

  • Name
  • Telephone number or Account number
  • Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

 

Thanks

 

Michelle

 

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