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FIbre Support

Get expert support with your Fibre connection.

Wifi channel optimisation

mgkyo
First Timer
Private Message

on ‎07-02-2023 08:17 PM

Message 4 of 4

Hi,


Could wifi optimisation be switched off please on my router (TalkTalk Wi-Fi Hub version SG4K100136) as the channel keeps changing and not to the best one.


Thank you

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3 REPLIES 3

Michelle-TalkTalk
Support Team
Staff
Private Message
In response to mgkyo

on ‎09-02-2023 06:43 AM

Message 1 of 4

Morning,

 

I'm glad to hear this 🙂 I'm just sending you a short survey via a PM.

 

Thanks

 

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mgkyo
First Timer
Private Message

on ‎08-02-2023 07:22 PM

Message 2 of 4

Hi Debbie,

 

Thanks for the prompt reply. The channel seems to stick now and the reception is better indeeed.

 

 

Debbie-TalkTalk
Support Team
Staff
Private Message

on ‎08-02-2023 06:43 AM

Message 3 of 4

Hi mgkyo

 

Apologies for this.

 

I have switched the WIFI optimisation off, please let us know how the connection compares.

 

Thanks

 

Debbie

Our latest Blog l Share your Ideas l Service Status l Help with your Service l Community Stars l Set your preferences




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