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FIbre Support

Get expert support with your Fibre connection.

#liveterrestrialchannels

Court6
First Timer
Private Message TalkTalk

‎19-06-2024 01:05 PM - edited ‎19-06-2024 01:06 PM

Message 4 of 4

Should I be able to get live bbc and itv on my talk talk box? 

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3 REPLIES 3

Karl-TalkTalk
Support Team
Staff
Private Message
In response to Court6

on ‎19-06-2024 03:19 PM

Message 1 of 4

Hi

 

Freeview channels are delivered over the aerial connection, there is no other way to receive these to the box.

 

If the signal is poor from your aerial, you may need to look at a signal booster.

 

Thanks  

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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Court6
First Timer
Private Message TalkTalk
In response to Karl-TalkTalk

on ‎19-06-2024 03:13 PM

Message 2 of 4

Thanks Karl, the aerial connection is poor I can’t seem to get any channels. Why do I need the aerial, is the wifi not enough? 

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Karl-TalkTalk
Support Team
Staff
Private Message

on ‎19-06-2024 01:13 PM

Message 3 of 4

Hi

 

You should be able to get all freeview signals depending on your aerial condition.

 

Connect the aerial directly to your TV and retune this to see if there are any signal issues in your area.

 

Thanks  

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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