FIbre Support

emmck · ‎08-12-2024

hi,

I have an eero router, however it will not allow our Orisec alarm to connect to their internet cloud server.

I need to replace the eero router with a draytek/tplink to make this work. What router settings do I need to use.

any help appreciated or if talktalk technical could contact me.

Anonymous · ‎11-12-2024

Hello,

How are you getting on?

Thanks

Michelle

ferguson · ‎08-12-2024

@emmck

Access to a cloud server should not be restricted by router, have Orisec told you that the eero is incompatible?

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.

fr8ys · ‎08-12-2024

Details can be found here

https://community.talktalk.co.uk/t5/Articles/Set-up-a-non-TalkTalk-router/ta-p/2205383

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry there are plenty of ways to reach out if you need to speak to TalkTalk directly if you do not obtain the answer you require.
Please see the pinned post at the top of each forum page for a link.

FIbre Support

using own router instead of eero