using own router instead of eero

[emmck]

hi, 

I have an eero router, however it will not allow our Orisec alarm to connect to their internet cloud server. 

 I need to replace the eero router with a draytek/tplink to make this work. What router settings do I need to use. 

any help appreciated or if talktalk technical could contact me. 

[Michelle-TalkTalk]

Hello,

How are you getting on?

Thanks

Michelle

[ferguson]

@emmck 

Access to a cloud server should not be restricted by router, have Orisec told you that the eero is incompatible? 

[fr8ys]

Details can be found here

https://community.talktalk.co.uk/t5/Articles/Set-up-a-non-TalkTalk-router/ta-p/2205383