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2 speed flashing orange light/ no internet?

*Flashman*
First Timer
Private Message TalkTalk

on ‎17-10-2024 06:45 PM

Message 3 of 3

I had this situation for 5 weeks. Hub 2 ok for 15 months. 2 replacement routers  + 5 Openreach engineers and 1 TalkTalk visit made no difference.

 

It was the router power cord : lots of flash but no ONT sync.

No-one thought to replace the original power unit -- it was flashing after all!

Perhaps 15 months is normal life expectancy? If you get a replacement router use it's power cord!

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2 REPLIES 2

Anonymous
Not applicable
Staff
Private Message

on ‎18-10-2024 06:25 AM

Message 1 of 3

Good morning,

 

Thanks for sharing your experience.

 

Thanks

 

Michelle

 

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ferguson
Community Star
Private Message TalkTalk

on ‎17-10-2024 08:32 PM

Message 2 of 3

It is always recommended to use all the new cabling with any replacement router. Glad you got there in the end, though.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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