5.0ghz network

[Cozimos]

I have noticed my firestick and various other devices connected to my eero router via 2.4ghz. 

I run a speed test on my phone and getting 500mb download, firestick test only gets 70mbs and buffers a lot, how can I change it on to 5.0ghz when all I have when scanning for net works no 5.0ghz appears and don’t see any way on the erro app to change or turn i on, any help or advice, thanks ☺️ 

[Debbie-TalkTalk]

Thanks @KeithFrench 

[KeithFrench]

What WiFi channel is your Eero using in the 5GHz band, it is not something like 155 is it, if so, a lot of devices do not support such a high channel. To check:-

1. Tap on one of your Eero mesh nodes (Gateway or Extender) to go to the Eero details page.
2. Tap on the 5GHz tab.
3. Tap on Wifi radios, the channel number is listed near the bottom.

[Debbie-TalkTalk]

Hi Cozimos

Apologies for this. Where do you see the 2.4ghz? 

In the router settings/wifi settings does it not show the router name?