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5.0ghz network

Cozimos
First Timer
Private Message TalkTalk

on ‎18-04-2024 07:31 PM

Message 4 of 4

I have noticed my firestick and various other devices connected to my eero router via 2.4ghz. 

I run a speed test on my phone and getting 500mb download, firestick test only gets 70mbs and buffers a lot, how can I change it on to 5.0ghz when all I have when scanning for net works no 5.0ghz appears and don’t see any way on the erro app to change or turn i on, any help or advice, thanks ☺️ 

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KeithFrench
Community Star
Private Message TalkTalk

‎19-04-2024 01:26 PM - edited ‎19-04-2024 01:30 PM

Message 2 of 4

What WiFi channel is your Eero using in the 5GHz band, it is not something like 155 is it, if so, a lot of devices do not support such a high channel. To check:-

 

  1. Tap on one of your Eero mesh nodes (Gateway or Extender) to go to the Eero details page.
  2. Tap on the 5GHz tab.
  3. Tap on Wifi radios, the channel number is listed near the bottom.
The TalkTalk Community has now moved to a peer-to-peer support model. This means that the TalkTalk team will no longer be here to support with queries. Don’t worry, there are plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here How to contact TalkTalk Broadband - TalkTalk Help & Support

Debbie-TalkTalk
Support Team
Staff
Private Message

on ‎19-04-2024 07:01 AM

Message 3 of 4

Hi Cozimos

 

Apologies for this. Where do you see the 2.4ghz? 

 

In the router settings/wifi settings does it not show the router name?

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