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500mbps service downgraded itself to 100mbps

number666
Newbie
Private Message TalkTalk
Message 4 of 4

According to my Eero, I am now connected to a 100mbps line. Speed tests confirm this. A line test suggests that there is a possible fault, but then can't find one. I have been holding onto chat for tech support for just under 30 minutes. I suspect that they have now gone home.

0 Likes
3 REPLIES 3

Message 1 of 4

Nope, hopefully they will pick this up early tomorrow.

number666
Newbie
Private Message TalkTalk
Message 2 of 4

Thanks Ferguson, I have done that. Do I need to do anything else?

ferguson
Community Star
Private Message TalkTalk
Message 3 of 4

Yes, they will have gone home long since I'm afraid.

 

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