Brodband

[Udave]

Brodband down in Milton Keynes MK15 area since 19:30 today Sunday 10th Mar. Unable to get anyone at TALKTAL!!

[Michelle-TalkTalk]

Hi dave,

Just checking back in to see how you're getting and if you still need assistance with this?

Thanks

Michelle

[Michelle-TalkTalk]

Morning,

I'm sorry for the delay. The line is currently showing in sync and connected. Is your connection now ok since your last post?

Thanks

Michelle

[KeithFrench]

Hi Udave,

I have asked one of TalkTalk's support to pick your thread up and investigate it for you.

They aim to respond within 48 hours (Monday - Friday) excluding Bank Holidays, but if more urgent you can always try the Service Centre on 0345 172 0088. The posts are responded to in time/date order, oldest first.

To save yourself time, please make sure that your community profile includes your first & last names, broadband phone number & if possible an alternative contact number. This can be done by clicking on your Avatar picture then click on "My Settings" followed by:-

Personal Profile > Personal Information

Otherwise, TalkTalk will not be able to tie up your forum username to your broadband account. Only you & TalkTalk have visibility of your details.