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Broadband help

For queries about your TalkTalk broadband service.

Paid my bill but wifi is not working

Message 2 of 2

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hi , ive paid for the brodband but its still not connected 

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fr8ys
Community Star
Private Message TalkTalk
Message 1 of 2

How long ago did you pay?

 

If your payment has cleared (this is not immediate), then you should turn your router off for at least 30 minutes to start a new session.

 

https://community.talktalk.co.uk/t5/Articles/Restriction-to-your-services/ta-p/2347709

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
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