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Broadband help

For queries about your TalkTalk broadband service.

Paid my bill but wifi is not working

josevataniumataiwalu
First Timer
Private Message TalkTalk

on ‎13-01-2025 05:20 PM

Message 3 of 3

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hi , ive paid for the brodband but its still not connected 

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Arne-TalkTalk
Support Team
Staff
Private Message

on ‎14-01-2025 02:25 PM

Message 1 of 3

Hi josevataniumataiwalu

 

Have your restarted your router?  

 

Bars can take upto 2 hours to remove. 

 

 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

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fr8ys
Community Star
Private Message TalkTalk

on ‎13-01-2025 05:31 PM

Message 2 of 3

How long ago did you pay?

 

If your payment has cleared (this is not immediate), then you should turn your router off for at least 30 minutes to start a new session.

 

https://community.talktalk.co.uk/t5/Articles/Restriction-to-your-services/ta-p/2347709

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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