CallSafe and VOIP customers

[aa2000]

I'm a TT VOIP customer and interestingly, whereas CallSafe was effectively removed from My Account and from 1472 for many months, all of a sudden I discover that the service has been restored on 1472, though not in My Account.   

So it's confusing then that we are informed by TT that 'CallSafe isn't available with Digital Voice'.   If it worked with VOIP originally, why are TT saying not now, yet at the same time reinstating it on 1472 at least?  I too want to keep it as it's a great service that does what it says on the tin.  I hope TT formally reintroduce the service for VOIP customers, it's a service I feel that could give them a competitive edge. 

[Gliwmaeden2]

@aa2000, for the time being Callsafe appears not to be available to NEW customers, but we have not yet had a clear answer about the VOIP issues - I'll flag the issue up again. There won't be any further news to update this till next week, however, as staff are not on here at weekends.