Deals for existing customers??

[Billx]

I am looking for a deal as an existing customer.

So, I go to the highlighted 'Deals for existing customers', at,
https://www.talktalk.co.uk/broadband/deals-existing-customer

There is the usual choice, New customer/Existing customer.
So, I leave it selected at 'Existing customer'

At the top of the page it says:

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Deals for existing customers

Upgrading’s easy. Log in to My Account to see your latest offers – tailor-made for existing customers.

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Below, it says:

Looking-for-a-new-deal_2025-12-31.png

Now, we all know what happens, when we Log into MyAccount and then goto 'MyOffers & Upgrades'. Gliwmaeden2 often points this out.

So the question arises. How do I get a Full Fibre upgrade deal?

Not to upgrade to VOIP. I already have that. But to upgrade to a slightly faster package.

I also know that it can be negotiated with the Loyalty Team, via 0345 172 0088

But, I am asking, can I use the New customer procedure instead of the Exising customer one, to achieve this.

I am asking the staff. The others are not welcome.

[Billx]

Happy New year to you, Ferguson. Thanks.

[ferguson]

No. You're welcome. Happy New Year!  🙂