Home phone number

[dougan1963]

I am now out of contract with my Fibre 65 package. Been looking at 150 full fibre, am I correct in assuming that I cannot keep my landline number?  I thought you could keep it on full fibre if you wanted to?

Thanks 

[ferguson]

The question appears to be completely answered, so I am closing the thread to prevent any further pointless posts.

[amahle-TT]

Thank you @Gliwmaeden2!

[Gliwmaeden2]

It comes under Phone & Broadband FAQs, @Billx, not under the VOIP information area:

 

[fr8ys]

@Billx I suggest you read this page.

Yes you might get it cheaper if you phone, which is why we refer customers to the loyalty / better value team.

https://www.talktalk.co.uk/call-plans

[Billx]

@fr8ys 

This thing of  '£2 monthly charge for the VOIP phone' added to a Full Fibre package,

seems to be hidden in mist, during the call to the Loyalty Team.

It is nowhere stated as such, and does not appear as a separate charge after agreement to a new package.

[Philile-TT]

@fr8ys thank you. 

[fr8ys]

@dougan1963 I think you will find there is a £2 monthly charge for the phone.

As @Philile-TT says, you should phone to discuss with the Loyalty / Better value Team for the nest deal.

Be sure to say you want voip and to retain your existing number otherwise it may prove difficult to add later.

[Philile-TT]

No, not really. You can contact the loyalty team using the number 03451720088 during these hours: Monday to Friday: 9am - 7pm | Saturday: 9am - 6pm.

[dougan1963]

Thanks for your prompt reply.

Does this option make it more expensive?

There is no option to do this via upgrading to full fibre in my account 

[Philile-TT]

@dougan1963 you can still keep your number if you sign up to the VOIP plan.