Router

[Gannite6364?]

I have sent a message over a month ago ref my router haveing a orange lite flashing reqesting a new one. I can get on the internet useing a tp-link router. what bothers me is that i have not had reply.

[mandisa1-TT]

I would love to assist you however my resources are limited. Please contact the full fibre team on 03451720074  -  VOICE - Mon-Fri: 9am-7pm; Sat: 9am-6pm; Sun: closed. They will complete diagnostic checks to detect if there is a fault with your router, they will be able to send you a free replacement router.

[mandisa1-TT]

I apologize for the inconvenience caused, however it seems your previous post did not make it through our queue.

[Gliwmaeden2]

@Gannite6364?, all we can see under your profile area are the three posts currently on this thread. Your original one cannot have loaded correctly to post and was never displayed. 

 

 

[Gannite6364?]

Yes i did.

[mandisa1-TT]

Just to confirm did you post it under this username? as I am not picking up any previous conversation

[Gannite6364?]

I would like to know why my previos post have not been answerd. it is disgueting that i have not heard any thing in over a month.

[mandisa1-TT]

Hi there @Gannite6364? I would love to look into this for you, please update your community profile, so I can assist you further.