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Contact Details to log an Full Fibre Router or Line Issue

Noddy5
First Timer
Private Message TalkTalk

on ‎13-07-2025 08:23 AM

Message 3 of 3

Can anyone provide i phone number to contact regarding a Full Fibre Broadband issue (Freedom Fibre are the provider). The internet went down yeterday afternoon and has not come back up. I dont kniw whether its a line fault or if its a router issue. Last time this happened i needed a new router 😞

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2 REPLIES 2

siphosethu-TT
Support Team
Staff
Private Message

on ‎14-07-2025 08:30 AM

Message 1 of 3

Hope you got the help when you called in. Thanks

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KeithFrench
Community Star
Private Message TalkTalk

on ‎13-07-2025 09:01 AM

Message 2 of 3

The TalkTalk support staff on this forum do not currently have access to the Full Fibre systems. Therefore, you will need to contact the Full Fibre Helpdesk on: 0345 172 0074.

Their opening hours are Monday-Friday 08:00 to 19:00, Saturday 09:00 to 18:00, Sunday: Closed.

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they? 

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