Digital voice app 2

[MrA4d]

As received when trying to change passwordas requested I have started a new thread with reference to the digital voice app.

i went onto full fibre in July 2023 and enjoyed the new speed and service, especially the ability to pick up home calls on the go? I was using the Sagem router 2.

as part of the progress of systems, in November I was sent the upgraded router 3 as part of the trial.

unfortunately, at some time recently the TT Digital voice has ceased to work.

when trying to log in I continually get Authorisation failed....you must enter a passcode or a password. Having spent over 4 hours accumulative with the help line, and having started and restarted the router the app etc, I am still unable to access this service. An attempt to change my password always brings the attached response.

on my previous post I was told that I should be receiving this service.

[KeithFrench]

I am just going on what I was told.

[MrA4d]

thank you for that, please look at the previous postings of Digital voice app? I was requested£ to raise this issue by Michelle. So raised it under the same title but added the number 2 to my post.

[KeithFrench]

I think that app has been discontinued.