Hi, I have a query about my Full Fibre order and my billing/contract.
Due to the ducting down the road being blocked Openreach have to get it dug up a repaired. The engineer said that it could take a couple of weeks.
All necessary parts have been completed in my house so I don't need to be in when it is fixed, which is nice.
I was due to go live today 27/02/2023, on my account it still says my contract has expired and is offering me new deals, I am also being charged at out of contract rates, currently £5 more a month than the deal that should have gone live.
My query is how does this delay effect my contract. Will the contract just be extended and start when I actually go live?
