NEED SOME HELP?

PC2017 · ‎23-08-2023

Hello,

I have been with TT for many years on Fibre 35, using Tenda Nova MW 5 & MW6 (6 units). In anticipation of iminent FFTP availability, I upgraded my mesh to Tenda Nova MX12 AX3000 (4 units)

I have ordered FF 500, due for installation September 4th and read with alarm that it comes with Eero 6 PRO, which apparently doesn't link to anything other than Eero units.

Is this correct or is there another solution which doesn't involve junking my £200+ purchase.

Karl-TalkTalk · ‎24-08-2023

Hi

You can still use the current router instead of the Eero if you prefer.

Karl.

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PC2017 · ‎24-08-2023

I am currently using the TalkTalk black Router: Device version DG8041W-2. T5

Kind regards.

Patrick

Karl-TalkTalk · ‎23-08-2023

Hi

We do supply the Eero to use as the main router for your FTTP however we can swap this out for a TalkTalk router after install if it does not play nice with your Tenda setup, or you can use your own router if preferred. What router do you currently use at the moment ?

Thanks

Karl.

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

NEED SOME HELP?

Eero 6 pro compatibility with Tenda Nova MX12 AX3000