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Chosen broadband channel keeps changing

Oddball501
Team Player
Private Message
Message 2 of 2

Hi,

 

My 5GHz wireless channel keeps reverting back to channel 36 which results in a significant drop in speed over my chosen channel. Can this be turned off at TalkTalk's end as I remember having the same issue before?

 

Additionally, if TalkTalk would like my old router back can I have a returns bag sent out to me please? It's been on my list of things to do since the FTTP upgrade which made it redundant.

 

Thank you

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1 REPLY 1

Karl-TalkTalk
Support Team
Staff
Private Message
Message 1 of 2

Hi

 

I've turned optimisation off, and sent a returns bag out to you.

 

Thanks  

Karl. 

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