Eero automatic firmware update

[hawkerpaul]

My Eero's do not automatically update firmware overnight on a schedule.

It shows up as a firmware update being available, but if I leave it to do it overnight it does not.

I must have had 6 firmware updates since October, and each time I have to perform the update manually during the day.

My schedule is set to 2am-3am, and my timezone is correct (GMT)

How can I make firmware updates perform automatically?

Thanks

Paul

[Debbie-TalkTalk]

Hi Paul @hawkerpaul 

Our Devices Team have advised the following:

eero control all of the automatic updates and this will not just be for TalkTalk devices but their entire fleet, as long as the eero is left on it will get caught up in whichever cohort eero have earmarked that particular device to be in.

Hope this helps.

Debbie

[Debbie-TalkTalk]

Hi Paul @hawkerpaul 

I'm just checking this with our Devices Team and I will post back shortly

Thanks

Debbie