NEED SOME HELP?

Paulsomerton08 · Tuesday

I have recently switch to TalkTalk from Utility Warehouse who both use Eero's however Eero secure is missing from my TalkTalk Eero and I have phoned 3 times and been on live chat have been bounced around to Eero support and back to TalkTalk and no one seems to know anything or able to help and have there have been previous thread that have resulting in a happy outcome so hoping for the same.

Paulsomerton08 · 4 hours ago

Not to worry I have resolved it by removing the network from my account and then deleting my account that I had with my previous ISP. I then created a new account recreated my network and the eero secure then activated.

Michelle-TalkTalk · yesterday

Hi Paul,

Just to confirm, is it missing from the eero that we sent you?

Thanks

Michelle

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fr8ys · Tuesday

Does this help you as it says it's included.

https://community.talktalk.co.uk/t5/Articles/About-eero-Secure/ta-p/2767555

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).

NEED SOME HELP?

Eero pro 6 missing Eero secure and discover tab