See this information, @Sadiestanley:
https://community.talktalk.co.uk/eerosetup
Also this:
https://community.talktalk.co.uk/t5/Articles/How-Full-Fibre-is-installed/ta-p/2555166
Has Full Fibre already been brought to the building? Access to communal areas and permission from a landlord is needed for that.
To check specifics for your order, speak to the Full Fibre support team via phone/Chat, @Sadiestanley:
https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529
Opening hours are listed near the bottom of that page.
Gliwmaeden2, a fellow customer.
From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
