cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

NEED SOME HELP?

We’re here 24/7. 365 days a year.
Ask questions. Find your answers. Connect.

My Account page in infinite loop

rancidswan
First Timer
Private Message
Message 2 of 2

When I log into "My Account", the page does not load correctly.

There is a spinning wheel on the My Package area, which never loads, and simply reloads the page every couple of seconds, 

Additionally, the page is unable to load the My Bills section, either of these sections is presumably making the page reload endlessly, 

This means I cam completely unable to manage my account online

Thanks
0 Likes
1 REPLY 1

Arne-TalkTalk
Support Team
Staff
Private Message
Message 1 of 2

Hi rancidswan

 

Can you try a different browser and ensure any ad/pop up blockers are disabled when logging in. 

 

Thank you

0 Likes