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Fibre 150 and Router

fraserwindsor
Chatterbox
Private Message TalkTalk
Message 4 of 4

I have just gone live with Fibre 150. I was sent a new router but my old router works fine and I have the new speeds as required. Do I need to install the new router as everything works fine with the old one?

The only thing I can think of is that I need the new router for digital calling. Is this correct?

If I don't want to use digital calling, do I return the new router as it is a lot of trouble to sync all devices with the new router?

Fraserwindsor
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3 REPLIES 3

KeithFrench
Community Star
Private Message TalkTalk
Message 1 of 4

Hi @fraserwindsor 

 

Thanks for that, you have the Sagemcom Wi-Fi hub 2 at the moment, which fully supports digital voice & is compatible with Full Fibre 150. You can use that if you prefer, but the Hub 2 is of lower specification than the Hub 3. The Hub 2, for example, only supports Wi-Fi devices connecting using the Wi-Fi 5 mode or below and WPA2 security. The Hub 3, by comparison, allows connections to use Wi-Fi 6 with compatible devices & also offers higher Wi-Fi security via WPA3, again with compatible devices.

 

I much prefer the Hub 3 to the Hub 2, but the choice is yours.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here How to contact TalkTalk Broadband - TalkTalk Help & Support
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fraserwindsor
Chatterbox
Private Message TalkTalk
Message 2 of 4

Current version is 5424-2T4; WiFi Hub. New one is WiFi Hub 3.

Landline works at the moment and is plugged into old router.

What is WiFi 6?

Fraserwindsor
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KeithFrench
Community Star
Private Message TalkTalk
Message 3 of 4

What make/model of old router do you have? Not knowing which one you have, it will need to support Digital Voice, if you want to carry on using a landline & have requested to retain this service on upgrade.

 

The one that you have been supplied with Fibre 150 was probably the new Sagemcom Wi-Fi Hub 3, which certainly supports digital voice and is a very good router supporting Wi-Fi 6.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here How to contact TalkTalk Broadband - TalkTalk Help & Support
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