Flashing Amber Light on Router, no telephone connection

[DPR26577]

This problem has been ongoing for the last few days. I don't seem to have problems connecting to the internet but wifi connection with the TV keeps dropping off along with the flashing router light. Just tried the landline and have no connection also

[nambuso-TT]

No worries:) I am glad that your services are now up and running. Should you require further assistance, please do not hesitate to reach out. Thank you very much for contacting TalkTalk. Enjoy the rest of your day.

Goodbye!👋

[Feliscatus]

Hi Nambuso-TT. Thank you for your reply and apologies for my late reply to you.  From the other threads I should have suspected an outage which has now been resolved; all systems working now.

Kind regards.

Feliscatus 

[nambuso-TT]

Hi there @Feliscatus. I'm sorry to hear this. Please start your thread and we will look into this for you.

[Feliscatus]

I have the same problem. Internet seems ok apart from outgoing links to Talktalk. Phone out completely. No easy support.

[nambuso-TT]

Thank you for that and once you start your own thread, we will take it from there.

[Anonymous]

@Tony54 

You will need to open your own thread support staff will not answer your questions in another customers thread even if it is on the same subject.

[Tony54]

I have also had this issue for the last few days, internet as not been affected, and i do get the occasional flashing amber light.  I can only assume i am also affected by the ongoing issue. If i need to had anything to my profile, that the support team need, just let me know.

Thanks

[nambuso-TT]

@Anonymous thanks for the support. @DPR26577 please do let me know once you have updated your profile so that I can look into your TV issue. Thanks

[Anonymous]

Keep an eye on the Service Status Dashboard:

https://community.talktalk.co.uk/t5/Service-Status-Dashboard/bd-p/service

[sabelo-TT]

@DPR26577, thank you for bringing this to our attention as we will look into this matter. 

Before continuing any further, please update your community profile and add your landline number and/or account number so your account can be identified. Please don't post personal information here.

https://community.talktalk.co.uk/t5/user/myprofilepage/tab/personal-profile:personal-info