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Full Fibre 150 problems with ethernet

dchernaik
Popular Poster
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Message 3 of 3

Wondering if anyone can help with this 

We installed FullFibre 150 in September, and there are some major issues. The main problem seems to arise from the Eero only having one ethernet port. As we have our printer connected to the router by ethernet and also an extender and the telephone, all of which we need, I had to buy a separate ethernet hub/switch with four ports, which is connected to the eero by ethernet. This arrangement is not really working. The printer has major connection issues, and the extender is also unreliable. Of the three things connected to the ethernet hub, only the phone is reliable.The eero has a very short cables, so is not next to the phone or printer. This is really unsatisfactory. We have paid for an improved service with Full Fibre, but are having to manage with a less good service than before. any ideas?

 

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2 REPLIES 2

Michelle-TalkTalk
Support Team
Staff
Private Message
Message 1 of 3

Hello,

 

How are you getting on?

 

Thanks

 

Michelle

 

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Chris-TalkTalk
Support Team
Staff
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Message 2 of 3

Hi dchernaik,

 

Does the printer work OK when connected directly to the eero (not going through the hub/switch)?

Chris

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