Full Fibre

[RugbyLock4]

Since migrating to Full Fibre at the end of October the service has degraded.

Every device in the home (laptops, mobiles, TVs, etc) now suffers from being disconnected - sometimes for a fraction of a second, sometimes for days at a time.

I cannot check the line/speed as the Talk Talk site just tells me something has gone wrong and to retry.

Routers/hubs/switches have all been reset numerous times but the issues persist.

[Michelle-TalkTalk]

Good afternoon,

I'm sorry to hear this. Can I just confirm, are you using the eero or wifi hub please?

Thanks

Michelle