NEED SOME HELP?

Dazzler1976 · ‎09-05-2026

I have a question. I am upgrading from fibre 150 data only and copper phone line to full fibre 500 voip. I am currently using Eero 6 but told nit compatible with fibre 500 and I will be sent a WIFI Hub 3 postage at my cost.......

Googling has mixed reviews as always. Is the wifi Hub 3 bettwr to use or should yhis upgrade be given eero routers of a higher model I.e. 6 Pro or something? And is the Hub 3 going to give me a good reliable connection upstairs and extension back of house?

ferguson · ‎10-05-2026

You can't connect your phone to an eero without a separate VoIP adapter. Which the Hub 3 has built in. It is a decent and highly specced router, reserve judgment until you have it and try it out. The eeros should not need to be returned.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.

Dazzler1976 · ‎10-05-2026

Which fibre are you on. As they said must be hub3. Do j have to send my 2 eero 6 back to them? Does the eero 6 work even though they said doesn't?

Dazzler1976 · ‎10-05-2026

But atalktalk told me eero won't work with gibre 500 upgrade and needed to be hub 3 🤷‍♂️

ferguson · ‎10-05-2026

@Dazzler1976

Bear in mind that as you are switching from copper to VoIP for your voice service that you will need the Hub 3 as it has a built-in socket to connect your phone.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.

fr8ys · ‎10-05-2026

unfortunately each house is different. What may be better for one isn't the best for another.

I know some here who feel the hub 3 is better, personally the Eero suits my home better, especially as I have Echo Dots that work as extenders.

You can but try once your upgrade is completed to see which works best for you.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.

Dazzler1976 · ‎10-05-2026

Thank you for your time to reply. Have you any experience with the hub 3? Does it have good range as always had issues reaching extension rear if house and upstairs bedrooms.

Many thanks

Gliwmaeden2 · ‎10-05-2026

Talktalk doesn't generally issue the Eero any more, @Dazzler1976, so the Hub 3 is their latest standard router.

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.

NEED SOME HELP?

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