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Fullfibre -

frustrated32
First Timer
Private Message TalkTalk

on ‎12-09-2024 09:09 AM

Message 2 of 2

Since transferring to fullfibre I frequently lose Wifi and have to reboot.  Wwhen trying to check connectivity I get the message that that cannot be checked as there arecopper cables as well as Wifi and engineers will be coming to sort but this never hapens.  My contract ends shortly and I am reluctant to renew until this is sorted.  If it rains or is windy I lose connection.  Anyideas?

 

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Michelle-TalkTalk
Support Team
Staff
Private Message

on ‎12-09-2024 09:20 AM

Message 1 of 2

Good morning,

 

I'm sorry to hear this. Are you using an eero or the Wifi Hub router please?

 

Thanks

 

Michelle

 

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