NEED SOME HELP?

tsmiggy · ‎20-10-2023

When i finally decide to move to Full Fibre, which will probably be, with my new contract. Like i had previously pointed our, i would prefer a Hub 2 router.

I thought someone had mentioned that you could have Fibre150 with the Hub2, i cannot remember off the top of my head, who and when. Could some one please confirm, that this is the case.

Thanks Tony

tsmiggy · ‎21-10-2023

Thank you folks.😀

Gliwmaeden2 · ‎21-10-2023

I think the point is that the phone/ chat agents stick to the script about which router you'll get.

Forum support seems to manage a workaround and there doesn't seem to be a problem getting the Hub2 instead, @tsmiggy.

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.

KeithFrench · ‎21-10-2023

The Hub 2 should be fine on Full Fibre 150 as it is supplied where Digital Voice is required. With some TT networks it depends on who's fibre is in use (Openreach, City Fibre or other altnets).

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here How to contact TalkTalk Broadband - TalkTalk Help & Support

tsmiggy · ‎21-10-2023

Maybe i could word this another way, is anyone using a HUB2 router with Full Fibre 150. Is there a limit to HUB2 speed.I am sure someone was quite happily using a HUB2 with Full Fibre 150.

Thanks Tony

KeithFrench · ‎21-10-2023

Hi @ferguson

I wish you were right. My post reflects what I was told by the powers that be yesterday.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here How to contact TalkTalk Broadband - TalkTalk Help & Support

ferguson · ‎20-10-2023

@KeithFrench I hesitate to disagree with you, but recent experience shows that TalkTalk are happy to supply the Hub 2 as an alternative to the eero.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.

KeithFrench · ‎20-10-2023

You get which one they send you I am afraid.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here How to contact TalkTalk Broadband - TalkTalk Help & Support

NEED SOME HELP?

Hub 2 Router