NEED SOME HELP?

mgajew · ‎07-11-2023

Hi, having issues to setup port forwarding on my Hub2 SG4K100174 router and getting 'something wrong has happened' error. Any idea if this is firmware version issue or something trivial I'm missing here. Thanks.

Michelle-TalkTalk · ‎10-11-2023

Thanks for your help @KeithFrench 🙂

Michelle

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KeithFrench · ‎08-11-2023

No problem, glad to help.

Keith
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mgajew · ‎08-11-2023

Hi Keith,

yes resetting to factory defaults did the trick , thanks a lot.

KeithFrench · ‎08-11-2023

Can you try a factory default & also tell me what hardware revision you are on?

Keith
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mgajew · ‎07-11-2023

Thanks Keith, from the stick label at the back :

Device Ver: FAST 5464-2.T4

KeithFrench · ‎07-11-2023

I have just tried this & it worked first time. Is this definitely a Hub 2 (Sagemcom 5464), could it possibly be a 5364 & if so what hardware revision is it?

Keith
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KeithFrench · ‎07-11-2023

I will have to test this tomorrow & get back to you.

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
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NEED SOME HELP?

Hub2 SG4K100174 port forwarding issue