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I can't open any affiliate links

laserpk
First Timer
Private Message TalkTalk
Message 5 of 5

Hi,

 

Does anyone know how can I fix the setting so it allows me to open affiliate links? specifically, the 'Deal' links on HUKD. They used to work fine but not anymore. Someone on the forum there suggested to look at the security settings under my TalkTalk account but there seems to be issue with the account itself. I cannot open the 'bills and payments' section or 'security settings' section. 'There was a technical error, try again later' and I have been trying for a week.

 

Thanks,

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4 REPLIES 4

Message 1 of 5

Thank you, @laserpk. Please tell us if this has resolved your issue. Kanya

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jrshankill
Chatterbox
Private Message TalkTalk
Message 2 of 5

This is a DNS error. I had the same problem for weeks, and it's something TalkTalk needs to fix on their end. In the meantime, you can use a custom DNS (either at Windows level or Router level)

Assuming you are using windows, here's a quick guide:
https://support.myownconference.com/en/article/how-to-configure-google-dns-on-windows-11-for-faster-...

nambuso-TT
Support Team
Staff
Private Message
Message 3 of 5

@fr8ys thanks for advising and I suggest that you clear your cookies and cache on your current browser and try to access the link again. 

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fr8ys
Community Star
Private Message TalkTalk
Message 4 of 5

Have you tried an alternative browser?

 

Which browser do you use? It may be the security settings within the browser causing the issue.

 

Do you have Homesafe enabled? If so try adding the domain to your trusted sites, or disabling it to test.

 

 

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
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