cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

NEED SOME HELP?

We’re here 24/7. 365 days a year.
Ask questions. Find your answers. Connect.

Internet connected but no service

J0HN001
First Timer
Private Message TalkTalk
Message 1 of 1

Entirely ridiculous situation. Moved from broadband to full fibre which I assumed was an upgrade. Since then:
eero 6 router range is very poor necessitating purchase of another eero mesh 6. 
VOIP has now failed.

All devices in the home routinely lose connection and re-establishing connection is either difficult or impossible. Currently typing on my laptop using my phone as a hotspot as my laptop connects to router but does not receive the internet - which is clearly on.

Talktalk customer service entirely unhelpful and my work is being impacted quite massively. Chat lien is, I assume, overwhelmed at this moment.
Not at all happy.

 

0 Likes
0 REPLIES 0