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danbeard28
First Timer
Private Message TalkTalk

on ‎26-11-2024 05:41 PM

Message 6 of 6

Are there service issues on the TalkTalk network impacting the DE13 area of Burton on Trent

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5 REPLIES 5

Debbie-TalkTalk
Support Team
Staff
Private Message
In response to danbeard28

on ‎28-11-2024 10:57 AM

Message 1 of 6

Hi @danbeard28 

 

That's great, thank you for letting me know 🙂

Our latest Blog l Share your Ideas l Service Status l Help with your Service l Community Stars l Set your preferences




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danbeard28
First Timer
Private Message TalkTalk
In response to Debbie-TalkTalk

on ‎28-11-2024 10:36 AM

Message 2 of 6

Thanks Debbie - spoke to the support desk via the chat function and all sorted now.🤞

Debbie-TalkTalk
Support Team
Staff
Private Message

on ‎28-11-2024 09:26 AM

Message 3 of 6

Hi @danbeard28 

 

Do you still need help with this?

Our latest Blog l Share your Ideas l Service Status l Help with your Service l Community Stars l Set your preferences




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Debbie-TalkTalk
Support Team
Staff
Private Message

on ‎27-11-2024 07:05 AM

Message 4 of 6

Hi @danbeard28 

 

Please can you add your name and TalkTalk landline number to your Community Profile, we can then take a look at this for you.

 

Thanks

 

Debbie

Our latest Blog l Share your Ideas l Service Status l Help with your Service l Community Stars l Set your preferences




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fr8ys
Community Star
Private Message TalkTalk

on ‎26-11-2024 05:54 PM

Message 5 of 6

Not according to the service status board.

https://community.talktalk.co.uk/t5/Service-Status-Dashboard/bd-p/service

 

if you explain your issue and steps you have tried to resolve staff will be able to look into for you.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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