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Leaving talktalk

Pritesh2
Chatterbox
Private Message TalkTalk

on ‎18-12-2024 12:47 PM

Message 2 of 2

Telephone lines all busy, I'm sitting on the phone all day for them to tell me, they can price match sky fiber 500 at £31 per month. I also see I can place an order with sky and they will notify talktalk in change of provider.  Do I really need to call to cancel talk talk broadband.

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fr8ys
Community Star
Private Message TalkTalk

on ‎18-12-2024 12:52 PM

Message 1 of 2

It's best to to ensure they are aware you wish to leave.

 

If you use the switching process it should work and you will get an email from TalkTalk confirming they have received the request.

 

Phoning the Loyalty Department does give them the opportunity to offer you a deal, which you may or may not accept, but confirming your intention gives you peace of mind that it will be actioned.

 

Try phoning 0345 172 0088 and ask for the Loyalty Team.

Opening Hours can be found here - https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529#

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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