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Leaving talktalk

Pritesh2
Chatterbox
Private Message TalkTalk
Message 2 of 2

Telephone lines all busy, I'm sitting on the phone all day for them to tell me, they can price match sky fiber 500 at £31 per month. I also see I can place an order with sky and they will notify talktalk in change of provider.  Do I really need to call to cancel talk talk broadband.

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1 REPLY 1

fr8ys
Community Star
Private Message TalkTalk
Message 1 of 2

It's best to to ensure they are aware you wish to leave.

 

If you use the switching process it should work and you will get an email from TalkTalk confirming they have received the request.

 

Phoning the Loyalty Department does give them the opportunity to offer you a deal, which you may or may not accept, but confirming your intention gives you peace of mind that it will be actioned.

 

Try phoning 0345 172 0088 and ask for the Loyalty Team.

Opening Hours can be found here - https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529#

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
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